{"id":31390,"date":"2026-06-17T13:24:14","date_gmt":"2026-06-17T11:24:14","guid":{"rendered":"https:\/\/springworks.ch\/?p=31390"},"modified":"2026-06-17T13:24:14","modified_gmt":"2026-06-17T11:24:14","slug":"from-csr-audit-to-action-plan-concrete-results","status":"publish","type":"post","link":"https:\/\/springworks.ch\/en\/from-csr-audit-to-action-plan-concrete-results\/","title":{"rendered":"From CSR Audit to Action Plan: Concrete Results"},"content":{"rendered":"
<\/span><\/div><\/div><\/div>

From CSR Audit to Action Plan: Concrete Results<\/h1><\/div>

De l\u2019audit RSE au plan d\u2019action : comment transformer ses engagements en r\u00e9sultats concrets.<\/strong> Cas exemplaire d\u2019une PME genevoise dans le cadre de l\u2019op\u00e9ration Diagnostic-Action 2023 de l\u2019\u00c9tat de Gen\u00e8ve qui a permis de structurer, d\u00e9ployer et ancrer une d\u00e9marche RSE ambitieuse \u2013 avec SpringWorks comme copilote.\/h2><\/h2><\/h2><\/div>
<\/div>

Texte publi\u00e9 le 17 June 2026<\/p>\n<\/div><\/div><\/div><\/div>

<\/div><\/div><\/div>

A real-world case of a Geneva-based SME supported through the Canton of Geneva's Diagnostic-Action 2023 programme, which enabled the company to structure, deploy and embed an ambitious CSR approach \u2014 with SpringWorks as co-pilot.<\/p>\n

In 2026, corporate social responsibility (CSR) is on everyone's lips \u2014 yet for many SME managers, it remains an elusive ideal: not knowing where to start, lacking resources, and operational urgencies constantly taking over.<\/p>\n

This is precisely the observation that led the Canton of Geneva to launch the Diagnostic-Action 2023 (DA2023) programme \u2014 a structured, concrete and subsidised support scheme designed to help Geneva SMEs move from intentions to action, and to inspire other local businesses to embark on the same sustainable journey.<\/p>\n

SpringWorks had the privilege of supporting an SME through this programme. This article traces the full journey \u2014 from context to method, from actions implemented to results achieved \u2014 while keeping the company's identity confidential, in line with the wishes of all parties involved.<\/p>\n<\/div>

<\/i><\/i><\/span>1 - The Diagnostic-Action 2023 Programme: Context<\/span><\/a><\/h2><\/div>
\n

The DA2023 programme was launched by the Cantonal Office for Economic Development and Innovation (OCEI), within the Geneva Department of Economic Affairs and Employment. Building on the success of the 2022 edition, the programme was renewed and expanded to support around sixty new Geneva-based SMEs in their transition towards a more sustainable and responsible business model.<\/p>\n

The scheme is structured around a clear partnership: the Canton selects candidate SMEs demonstrating commitment, availability and potential for progress, and engages certified consultants to carry out a 360\u00b0 CSR diagnostic and develop a detailed action plan, monitored over a full year. A proprietary web platform (OK Pilot, the reference tool for EcoEntreprise certification) structures and tracks the entire process.<\/p>\n

The programme's ultimate objective is as clear as it is ambitious: to engage Geneva SMEs in a concrete sustainable transition, by identifying short- and medium-term priority actions across the four dimensions of CSR \u2014 environment & climate, social & societal, governance, and economic performance.<\/p>\n

\n

The DA2023 Programme in Numbers<\/p>\n

Approximately 60 Geneva SMEs supported<\/p>\n

CHF 15,000 in subsidies per company (consultant fees covered)<\/p>\n

18 months of follow-up (initial diagnostic + 4 quarterly reviews)<\/p>\n

Integrated management tool: OK Pilot [EcoEntreprise]\n

\u2192 More information: Canton of Geneva, DG DERI, Department of Economic Affairs and Employment<\/p>\n<\/div>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>2 - The Supported Company: Portrait of a Committed SME<\/span><\/a><\/h2><\/div>
The SME that SpringWorks supported through the DA2023 programme is a Geneva-based company operating in an international sector. It has a close-knit team of several dozen employees, spread across Geneva and its European markets. While not subject to any legal CSR reporting obligations, its management had already undertaken a number of sustainability initiatives spontaneously \u2014 but in a fragmented way, without an overarching vision or structured governance.<\/p>\n

It was precisely this gap that had motivated the company's application to the DA2023 programme: to structure, formalise and accelerate a CSR approach that already made sense, but still lacked solid foundations. From the very first exchanges, the quality of the management team's and the internal CSR coordinator's commitment was evident: genuine conviction, real availability, and a sincere ambition to make sustainability a strategic pillar of the company.<\/div><\/div><\/div>

<\/i><\/i><\/span>3 - The SpringWorks Approach: Method and Process<\/span><\/a><\/h2><\/div>
The support was carried out in several complementary phases, from the summer of 2023 through to end of 2024, in line with the DA2023 methodological framework:<\/p>\n

Phase 1: 360\u00b0 CSR Diagnostic<\/p>\n

The first step was to conduct a comprehensive assessment of the company's CSR performance across the four CSR pillars. The approach combined:<\/p>\n